About Us | Defence Collective Singapore

ABOUT
DEFENCE COLLECTIVE SINGAPORE

We champion our defence story to inspire everyone
to defend what it means to be Singaporean:

OUR HOME ● OUR IDENTITY ● OUR WAY OF LIFE

BRAND VALUES
What we stand for

Sincere

We tell rich, multi-layered stories in the most authentic way — honouring the people, sacrifices and milestones that have shaped our defence.

Optimistic

We approach every story and experience with an upbeat, forward-looking perspective — inspiring joy and wonder in all who engage with our defence heritage.

Illuminating

Bringing to light stories and complexities about defence — bringing people together through shared lessons, experiences and a deeper understanding of what we protect.

BOARD OF DIRECTORS
Meet our board

The Defence Collective Singapore board is a visionary group led by Mr Eugene Leong.

Mrs Elaine Ng — placeholder headshot Mr Eugene Leong

Chairman
Defence Collective Singapore Ltd
Deputy Secretary (Admin)
Ministry of Defence

Mr Joseph Tan — placeholder headshot Mr Joseph Tan

Chief Executive Officer
Defence Collective Singapore Ltd

Ms Deanne Tan — placeholder headshot Ms Deanne Tan

Director, Nexus
Ministry of Defence

Mr Melvin Kwek — placeholder headshot Mr Melvin Kwek

Managing Director
VantagePoint

Mr Jeffrey Seah — placeholder headshot Mr Jeffrey Seah

Partner
Mettle & Salt Partners Pte Ltd

Ms Loh Wee Cheng — placeholder headshot Ms Loh Wee Cheng

Divisional Director
Student Development Curriculum Division 1
Ministry of Education

Mr Leonard Tan Bahroocha — placeholder headshot Mr Leonard Tan Bahroocha

Director, Head Part
Lifestyle Lab(SEA & Oceanic)
Samsung Electronics

BG Chan Ching Hao — placeholder headshot BG Chan Ching Hao

Chief of Staff – Joint Staff
Singapore Armed Forces
Ministry of Defence

Ms Chung May Khuen — placeholder headshot Ms Chung May Khuen

Director
National Museum of Singapore

Ms May Tan — placeholder headshot Ms May Tan

Director, Education & Development
National Arts Council

Dr Ang Cheng Guan — placeholder headshot Dr Ang Cheng Guan

Associate Dean & Prof of the International History of Southeast Asia
S. Rajaratnam School of International Studies (RSIS)
Nanyang Technological University

Mr Muhamad Imaduddien bin Abd Karim — placeholder headshot Mr Muhamad Imaduddien bin Abd Karim
Ms Huang Shao-Ning — placeholder headshot Ms Huang Shao-Ning

Founder & Partner
AngelCentral

Service and quality promise

This framework outlines the service and quality standards that guide all aspects of our museum operations. It reflects our commitment to delivering a seamless, engaging, and enriching experience for every guest, while upholding the highest levels of professionalism and excellence.

Visitor Experience — placeholder icon Visitor Experience

  • Deliver warm, welcoming, and respectful service to all guests.
  • Ensure clear, consistent, and informative communication through signage, exhibit panels, and staff interactions.
  • Prioritise guest safety, comfort, and overall satisfaction at all times.

Exhibit Quality — placeholder icon Exhibit Quality

  • Uphold rigorous standards in the conservation, preservation, and maintenance of artefacts and displays.
  • Refresh and rotate exhibits regularly to maintain relevance and visitor interest.
  • Incorporate interactive and immersive elements to enhance engagement and learning.

Accessibility — placeholder icon Accessibility

  • Ensure barrier-free access for visitors with disabilities.
  • Provide multilingual support for exhibit content through audio guides.
  • Offer family-friendly amenities such as stroller access and baby-changing facilities.

Education and Outreach — placeholder icon Education and Outreach

  • Design inclusive educational programmes for schools, families, tourists, and lifelong learners.
  • Foster community engagement through outreach events, workshops, and special exhibitions.
  • Collaborate with educational institutions to support research and learning initiatives.

Staff Training and Development — placeholder icon Staff Training and Development

  • Conduct regular training in guest service, cultural sensitivity, and emergency procedures.
  • Support continuous professional development and learning opportunities for staff.
  • Cultivate a positive, inclusive workplace that values staff well-being and growth.

Feedback and Continuous Improvement — placeholder icon Feedback and Continuous Improvement

  • Actively seek guest feedback through surveys, comment cards, and digital platforms.
  • Use insights to identify areas for improvement and implement meaningful changes.
  • Review and refine service standards regularly to align with evolving best practices and visitor expectations.

Our Museums

Collaborate with us

Together, we bring Singapore’s defence story to life. Join us in creating meaningful experiences that inspire, educate and connect communities.

Community Engagement

Tap on our expertise in effective engagement and in breathing the Singapore story into programmes.

Partners' Network

Be a part of DCS's network of partners across the Public, Private and People.

Cross-Marketing

Gain access to the various target markets and leverage on our digital/social presence sectors.

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ACCOLADES

ISO 27001 ISO 27001

DCS has achieved the ISO/IEC 27001 certification, a globally recognised standard for information security management which reflects our commitment to protect the information entrusted to us as we champion the defence story.

bizSAFE STAR bizSAFE STAR

DCS obtained the highest level in Singapore’s bizSAFE programme, demonstrating excellence in Workplace Safety and Health management. Reinforcing our commitment to the highest safety standards, DCS successfully maintained its ISO 45001:2018 certification.

Cyber Trust Mark Cyber Trust Mark

DCS received the Cyber Trust Mark in recognition of its commitment to robust cybersecurity practices, ensuring a secure digital environment for partners and visitors.

Progressive Wage Mark Progressive Wage Mark

DCS has received the Progressive Wage Mark in recognition of its efforts to uplift workers through paying progressive wages, demonstrating its commitment to fair and sustainable employment practices.

NS Mark (Gold) NS Mark (Gold)

DCS was accredited with NS Mark (Gold) in recognition of exemplary support to Total Defence and National Service.

Excellent Service Award Excellent Service Award

DCS received the accreditation for having 2 Star, 2 Gold and 2 Silver Excellent Service Award winners.

COVID-19 Resilience Certificate COVID-19 Resilience Certificate

DCS received the COVID-19 Resilience Certificate for its direct and significant contributions to Singapore’s fight against COVID-19.

Certificate of Commendation Certificate of Commendation

SDC received the Certificate of Commendation from the President of Singapore. This award recognises organisations for their exceptional efforts which had significant impact in Singapore’s fight against COVID-19.

Green Mark Platinum Green Mark Platinum

SDC generated energy surpluses and received the Green Mark Platinum Positive Energy Building certification, becoming Singapore’s First Positive Energy Museum.

Tourism Excellence Award Tourism Excellence Award

An annual award in recognition of the very best tourism establishments in terms of service, quality, customer satisfaction and more, across a range of categories.

Water Efficient Building Certification Water Efficient Building Certification

SDC has been awarded the Water Efficient Building Certification by PUB for adopting water efficient measures in their premises.

Community in Bloom Garden Award Community in Bloom Garden Award

SDC’s Urban Garden received the Top 50 Community in Bloom Garden Award, recognising the centre’s excellence in gardening efforts and commitment to sustainable and environmentally friendly practices.

SGBC-BCA Leadership in Sustainability Award SGBC-BCA Leadership in Sustainability Award

SDC has been awarded the SGBC-BCA Leadership in Sustainability Awards 2024, recognising its commitment to sustainability and green innovation.

Sustainable South West Award Sustainable South West Award

SDC was awarded the Sustainable South West Awards 2022, recognising exemplary contributions towards environmental sustainability in the South West District.